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Talk / Life / Rant! / My 3 support

By Ben, Fri 29 Aug at 12:00am 
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Got the 3 dongle for broadband, which is ace, but now it is nearing top up time, and I can't remember my password.

if you request a new password, they say they will text it to your 3 phone - great when the number is attached to the dongle :-/

Any ideas?!

    ^top

Re: My 3 support

By Jimmie, Fri 29 Aug at 9:48am 
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Ben wrote:

Got the 3 dongle for broadband, which is ace, but now it is nearing top up time, and I can't remember my password.

if you request a new password, they say they will text it to your 3 phone - great when the number is attached to the dongle :-/

Any ideas?!



Yes - write your password down somewhere next time

    ^top

Re: My 3 support

By ArthurP, Fri 29 Aug at 9:55am 
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Jimmie wrote:

Ben wrote:

Got the 3 dongle for broadband, which is ace, but now it is nearing top up time, and I can't remember my password.

if you request a new password, they say they will text it to your 3 phone - great when the number is attached to the dongle :-/

Any ideas?!



Yes - write your password down somewhere next time



excellent advice.

you should copy some of the people who work here and write all your usernames & passwords on a post-it and stick it on your pc screen.

top tip of the day ...

    ^top

Re: My 3 support

By ProPlus, Fri 29 Aug at 9:56am 
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Do you have to put your 3 sim card into the dongle? If you did, you should be able to find it out by putting it into another 3 phone, looking on the card that it was attached to, or opening your 3 network management software that came with it (presuming you got it).
If none of these help, look up the customer support number with Google and ring them. Alternatively, ring the store you bought it from.

    ^top

Re: My 3 support

By ProPlus, Sat 30 Aug at 1:25pm 
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Did you get this sorted, Ben?

    ^top



 

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