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Talk / Life / Breaking news / 0870 numbers "cost a fortune"

By Mansized, Thu 7 Jun 2007 at 8:37am 
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Consumers are oblivious to the exorbitant costs they incur when phoning some customer service departments and help-lines, a survey has shown. Any comments?

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Re: 0870 numbers "cost a fortune"

By The Cappuccino Kid, Thu 7 Jun 2007 at 8:47am 
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Yep, they're a rip off.

Have a look at Say No To 0870 to find the alternative numbers.

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Re: 0870 numbers "cost a fortune"

By Gubernatrix, Thu 7 Jun 2007 at 8:56am 
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The wrote:


Have a look at Say No To 0870 to find the alternative numbers.


useful link, cheers!

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Re: 0870 numbers "cost a fortune"

By Noffles, Thu 7 Jun 2007 at 12:37pm 
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This is cool, we used to have to do this when working on dialling faults, although it was easy to do when you are actually using a voice switch and tracing the number...

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Re: 0870 numbers "cost a fortune"

By JustThe5, Thu 7 Jun 2007 at 2:09pm 
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The company I used to work for, charged 50pence/minute for calling their 0870 number.

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Re: 0870 numbers "cost a fortune"

By Claudio, Thu 7 Jun 2007 at 6:49pm 
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JustThe5 wrote:

The company I used to work for, charged 50pence/minute for calling their 0870 number.



0870 are national rate - can't be charged at 50p/minute. Though if you have a different figure at the end instead of zero, prices can change dramtically.

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Re: 0870 numbers "cost a fortune"

By JustThe5, Thu 7 Jun 2007 at 6:55pm 
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Claudio wrote:

JustThe5 wrote:

The company I used to work for, charged 50pence/minute for calling their 0870 number.



0870 are national rate - can't be charged at 50p/minute. Though if you have a different figure at the end instead of zero, prices can change dramtically.



When someone would call customer service, one of the first things they say is calls cost 50p/min.

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Re: 0870 numbers "cost a fortune"

By Claudio, Thu 7 Jun 2007 at 6:59pm 
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JustThe5 wrote:

Claudio wrote:

JustThe5 wrote:

The company I used to work for, charged 50pence/minute for calling their 0870 number.



0870 are national rate - can't be charged at 50p/minute. Though if you have a different figure at the end instead of zero, prices can change dramtically.



When someone would call customer service, one of the first things they say is calls cost 50p/min.



Yes, but was it 0870, or 0871/2 etc?

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Re: 0870 numbers "cost a fortune"

By JustThe5, Thu 7 Jun 2007 at 7:03pm 
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0870

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